Not specified (assumed to be in-person based on role requirements).
High school diploma or equivalent
Prior customer service experience
Basic proficiency with scheduling software
AmeriVet is seeking a Customer Service Lead to enhance client experiences as the primary contact point for clients in their veterinary practice. The role involves managing appointments, processing patient information, and promoting a welcoming atmosphere for both pets and their owners
Job Summary
The Client Service Representative is vital in consistently delivering an exceptional client experience as the first and last point of contact.
This role involves supervising CSR staff, creating schedules, and assisting in leading techs with front desk support.
AmeriVet offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to full-time employees.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Lead to enhance client experiences as the primary contact point for clients in their veterinary practice. The role involves managing appointments, processing patient information, and promoting a welcoming atmosphere for both pets and their owners.
Salary
Competitive pay; Performance bonuses available; Not specified base amount
Skills & Requirements
Must-have
High school diploma or equivalent
Prior customer service experience
Basic proficiency with scheduling software
Strong organizational skills
Ability to lift up to 40 pounds
Nice-to-have
Experience in veterinary or healthcare setting
Compassionate client-focused service
Empathy for upset clients
Active listening skills
Team leadership experience
Key Requirements
High school diploma or equivalent work experience required