Technology Operations Service Delivery Manager

152

Hybrid
Leadership of geographically dispersed teams
Management of service desk operations
User security administration experience
The Mgr-Digital Support provides leadership to a geographically dispersed team

Job Summary

  • The Mgr-Digital Support provides leadership to a geographically dispersed team.
  • Responsible for execution and reporting of all operational controls for Global Operations Center managed services.
  • Creates a high-performance culture by setting clear performance objectives and developing talent.

Matching Summary

The Mgr-Digital Support provides leadership to a geographically dispersed team.

Skills & Requirements

Must-have

  • Leadership of geographically dispersed teams
  • Management of service desk operations
  • User security administration experience

Nice-to-have

  • Strong communication and collaboration skills
  • Experience in vendor management
  • Ability to drive team engagement

Key Requirements

  • Bachelor's or master's degree
  • Typically requires 5 years functional experience
  • ITIL v3 certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter