Training Coordinator Customer Service (m/w/d)

VitalAire GmbH

Lünen, Germany
Not specified; includes fair compensation; benefit...
Certified green belt certification
Customer service agent experience
Knowledge management tools proficiency
As a Training Coordinator, you serve as the core of quality and knowledge development for the Customer Service team

Job Summary

  • As a Training Coordinator, you serve as the core of quality and knowledge development for the Customer Service team.
  • You are responsible for the entire employee journey from onboarding to continuous professional development while actively supporting the team as a Customer Service Agent.
  • The role offers a fair compensation package including 30 days of vacation, mobile working options, and access to mental health support through myFürstenberg.

Matching Summary

As a Training Coordinator, you serve as the core of quality and knowledge development for the Customer Service team.

Salary

Not specified; Includes fair compensation; Benefits include pension, 30 days vacation, jobrad leasing, free parking, and Urban Sports Club subsidy.

Skills & Requirements

Must-have

  • Certified Green Belt certification
  • Customer Service Agent experience
  • Knowledge Management tools proficiency
  • Skills Assessment tool usage
  • Continuous Improvement mindset

Nice-to-have

  • Empathy and communication skills
  • Solution-oriented working style
  • Willingness to travel 20%
  • Experience with C-IMP methodology

Key Requirements

  • Certified Green Belt required
  • Experience in process improvement
  • Proficiency with Skills-Assessment tools

Work Rights

Not specified

Tailored Resume

Cover Letter