Banamex Asesor Operativo

Citigroup

León, Guanajuato, Mexico
On-site
Analyze and monitor daily workload
Coordinate workflow activities
Process core functions and problem issues
Citi is seeking a Banamex Asesor Operativo for their León, Guanajuato location, focusing on document support and operational quality assurance. The role requires 2-4 years of relevant experience, strong analytical skills, and proficiency in Microsoft Excel, all within a collaborative, on-site environment

Job Summary

  • The role involves performing relatively complex assignments with direct impact on business quality under little to no direct supervision.
  • Responsibilities include analyzing daily workload, coordinating workflow activities, and ensuring compliance with company policies and procedures.
  • Candidates must demonstrate ethical judgment, safeguard firm reputation, and adhere to applicable laws and regulations while managing diverse teams.

Matching Summary

Match Score: 85

Citi is seeking a Banamex Asesor Operativo for their León, Guanajuato location, focusing on document support and operational quality assurance. The role requires 2-4 years of relevant experience, strong analytical skills, and proficiency in Microsoft Excel, all within a collaborative, on-site environment.

Skills & Requirements

Must-have

  • Analyze and monitor daily workload
  • Coordinate workflow activities
  • Process core functions and problem issues
  • Ensure service level agreement deadlines
  • Prepare production and quality reports

Nice-to-have

  • Recommend procedural changes for productivity
  • Cross train representatives in all areas
  • Demonstrate tact and diplomacy with sensitive info
  • Assess risk when business decisions are made

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Advanced skills in Microsoft Excel spreadsheet management

Work Rights

Not specified

Tailored Resume

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