Customer Service cum Admin (Licensing | Contract) DT
ELITEZ PTE. LTD.
Singapore, Singapore
Not specified
Manage public feedback via phone and email
Provide professional written and verbal responses
Liaise with internal departments and external stakeholders
Elitez Pte. Ltd. is seeking a Customer Service cum Admin professional to manage public feedback related to vocational licensing in Singapore. The ideal candidate will have a diploma, prior experience in customer service or administration, and strong communication skills
Job Summary
The role involves managing and responding to public feedback related to vocational licensing through various communication channels.
Candidates must liaise with internal departments and external stakeholders to effectively resolve cases in accordance with established guidelines.
The position requires maintaining accurate records of handled cases while utilizing Microsoft Office and internal systems for daily operations.
Matching Summary
Match Score: 75
Elitez Pte. Ltd. is seeking a Customer Service cum Admin professional to manage public feedback related to vocational licensing in Singapore. The ideal candidate will have a diploma, prior experience in customer service or administration, and strong communication skills.
Skills & Requirements
Must-have
Manage public feedback via phone and email
Provide professional written and verbal responses
Liaise with internal departments and external stakeholders
Maintain accurate case records and documentation
Utilize Microsoft Office and internal systems
Nice-to-have
Prior customer service or administrative experience