Senior Cloud Support Engineer

Salpoint

United States, United States
Base: $72,600 - $122,366; bonus/equity: not specif...
5-7 years it support experience
Strong technical troubleshooting skills
Experience with identitynow or similar iam products
SailPoint is the leading IGA product and the only multi-tenant SaaS solution on the market

Job Summary

  • SailPoint is the leading IGA product and the only multi-tenant SaaS solution on the market.
  • The Sr. Cloud Support Engineer plays an important role in post implementation support of SailPoint’s Identity as a Service offering.
  • This role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission.

Matching Summary

SailPoint is the leading IGA product and the only multi-tenant SaaS solution on the market.

Salary

Base: $72,600 - $122,366; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5-7 years IT support experience
  • Strong technical troubleshooting skills
  • Experience with IdentityNow or similar IAM products

Nice-to-have

  • Network troubleshooting skills
  • Experience with cloud technologies
  • Knowledge of programming languages

Key Requirements

  • Minimum 2 years with IdentityNow
  • Excellent communication skills
  • Experience with REST APIs

Work Rights

Not specified

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