Drive customer satisfaction with products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success
Job Summary
Drive customer satisfaction with products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success.
Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to ensure alignment to QMS.
Lead, develop and inspire a team of quality professionals, empowering employees to take ownership for their performance and leveraging their ability to solve problems.
Matching Summary
Drive customer satisfaction with products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success.
Skills & Requirements
Must-have
Quality Management System compliance
ISO certification audits
continuous improvement strategy
Lean methods utilization
customer satisfaction focus
people management responsibility
Nice-to-have
Aero Derivates / Turbine knowledge
strong interpersonal skills
project management skills
dynamic international environment
Key Requirements
University degree in Engineering, Quality Management, or related field; or equivalent experience
Significant proven experience in Operations and/or Quality
Proven experience in leading and developing teams
Demonstrated experience leading and managing change