Base: €2.863,55 (scale 6); bonus/equity: not speci...
On-site
Operational course of events
Guest and colleague connection
Quality and service level optimization
The ibis Schiphol Amsterdam Airport is seeking a Front Office Supervisor to lead and inspire a team in providing excellent service to guests. The role involves overseeing reception activities, coaching staff, and optimizing operational efficiency while ensuring a welcoming atmosphere for international guests
Job Summary
As our new Front Office Supervisor, you are responsible for the operational course of events in the department, working closely with colleagues and manager to search for the best efficiency and challenge yourself and others.
You will coordinate and arrange reception activities, manage employees in exchange shifts, plan efficiently, and coach, guide, and develop the team to optimize the department and upsell.
Benefits include a starting salary of €2.863,55 (scale 6), discounts at colleague hotels worldwide, travel allowance, free parking, growth opportunities, free meals, a good pension scheme, and an ibis Employee Experience program.
Matching Summary
Match Score: 85
The ibis Schiphol Amsterdam Airport is seeking a Front Office Supervisor to lead and inspire a team in providing excellent service to guests. The role involves overseeing reception activities, coaching staff, and optimizing operational efficiency while ensuring a welcoming atmosphere for international guests.
Salary
Base: €2.863,55 (scale 6); Bonus/Equity: Not specified; Benefits: Discount on overnight stays, food and drinks at colleague hotels worldwide, travel allowance, free parking, free lunch or dinner, good pension scheme, ibis Employee Experience program
Skills & Requirements
Must-have
Operational course of events
Guest and colleague connection
Quality and service level optimization
Reception activities coordination
Employee shift management
Efficient planning
Department optimization
Nice-to-have
Hospitable and service-oriented
Commercial opportunity utilization
Team coaching and development
Upselling skills
Key Requirements
Ability to work 5 days per week
Ability to work shifts (07:00-15:00, 15:00-23:00, 23:00-07:00)