Customer Success Manager, Commodities

London Stock Exchange Group (LSEG)

London, United Kingdom
3+ years customer success experience
Deep understanding of commodities market
Experience with corporate treasury functions
The role focuses on driving value creation and execution of retention strategies to ensure adoption and expansion of solutions into daily workflows

Job Summary

  • The role focuses on driving value creation and execution of retention strategies to ensure adoption and expansion of solutions into daily workflows.
  • Candidates will partner with sales leaders to provide insights on customer health, focusing on adoption, expansion opportunities, and renewals.
  • LSEG offers a dynamic culture with tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Matching Summary

The role focuses on driving value creation and execution of retention strategies to ensure adoption and expansion of solutions into daily workflows.

Skills & Requirements

Must-have

  • 3+ years customer success experience
  • Deep understanding of Commodities market
  • Experience with Corporate Treasury functions
  • Strong network in Financial Services Industry
  • Proven track record in retention strategies

Nice-to-have

  • MBA preferred qualification
  • Ability to challenge team members constructively
  • Innovator who uses data for decisions
  • Whatever it Takes attitude towards satisfaction
  • Experience presenting to C-Level leadership

Key Requirements

  • Bachelor's degree required
  • MBA preferred
  • 3+ years in customer success or consulting
  • Deep knowledge of Commodities & Energy markets

Work Rights

Not specified

Tailored Resume

Cover Letter