Service Manager

Bridgestone Americas

Martinsville, US
Base: $18.54 - $27.81; bonus/equity: not specified...
Manage customer relationships
Lead and coach technicians
Oversee hiring and training
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers

Job Summary

  • Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
  • We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
  • We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

Matching Summary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.

Salary

Base: $18.54 - $27.81; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid vacation, holidays, 401(k) match, On demand pay

Skills & Requirements

Must-have

  • Manage customer relationships
  • Lead and coach technicians
  • Oversee hiring and training
  • Ensure high teammate retention
  • Maintain quality standards
  • Drive sales through customer interactions

Nice-to-have

  • Championing all perspectives
  • Building a diverse team
  • Foster co-creation opportunities
  • Empowering creativity and curiosity

Key Requirements

  • High School Diploma or equivalent
  • 4 years auto service technical experience
  • 1 year service manager or writer experience
  • Problem solving customer complaints
  • Manage inventory, scheduling, equipment maintenance
  • Lead and coach others
  • Recruit and select technicians
  • Valid automotive driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter