The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and precise handover of information
Job Summary
The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and precise handover of information.
This role involves managing all client requests, organizing the desk and back office, and being responsible for the concierge cash register.
Key duties include supervising client arrivals and departures, providing accurate information, anticipating client needs, and informing clients about internal and external hotel services.
Matching Summary
The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and precise handover of information.
Skills & Requirements
Must-have
Excellent French and English language skills
Manage client requests and demands
Maintain desk and back office cleanliness
Handle client complaints effectively
Collaborate with porters and bell staff
Nice-to-have
Refined oral and written expression
High level of integrity and professionalism
Tact, empathy, and understanding
Excellent interpersonal skills
Good knowledge of Geneva
Key Requirements
Swiss Nationality, Swiss residency authorization or EU citizen
Fluent French and English (spoken, written, read)
Knowledge of another foreign language
Good knowledge of Geneva and its surroundings
Proficiency in computer tools
Work Rights
Swiss Nationality, Swiss residency authorization or EU citizen