Receptionist

Capita

Birmingham, United Kingdom
Base: £26,227.50; bonus/equity: not specified; ben...
Meet and greet visitors
Manage daily appointments
Venue security procedures
Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff

Job Summary

  • Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff.
  • Your role will include a wide range of responsibilities from meeting and greeting claimant’s and their companions who come into venue for their assessment, managing the security of the venue, exchanging verbal and written information and therefore you will put claimant’s wellbeing at the heart of everything you do.
  • Capita HAAS pride ourselves on the warmth and support we provide and promote a high standard of service at all times.

Matching Summary

Venue Receptionists play a very important part in the team and the day to day running of the business, being the first and last point of contact for all our visitors and staff.

Salary

Base: £26,227.50; Bonus/Equity: Not specified; Benefits: 25 days holiday (rising to 27), company pension, life assurance, cycle2work scheme, 15 weeks paid maternity/adoption/shared parental leave, paternity pay, voluntary benefits, Headspace app access

Skills & Requirements

Must-have

  • Meet and greet visitors
  • Manage daily appointments
  • Venue security procedures
  • Data entry and system maintenance
  • Maintain professional standards
  • Provide relevant information

Nice-to-have

  • Warm and friendly disposition
  • Customer satisfaction focus
  • Attentive and approachable
  • Willing to work without supervision
  • Good listener and helpful

Key Requirements

  • Experience as a receptionist
  • Customer service experience
  • Good planning and organisational skills
  • IT literate (MS Teams, Word, Outlook, CRM)
  • Experience of conflict resolution
  • Ability to communicate clearly

Work Rights

Not specified

Tailored Resume

Cover Letter