This role is responsible for providing support to the practitioners and families who access the Family Support and the Community Support Service
Job Summary
This role is responsible for providing support to the practitioners and families who access the Family Support and the Community Support Service.
Your key duties will involve but not be limited to acting as the first point of contact for families referred to the Family Support Program, processing enquiries and referrals, and assisting families to access support services.
Benefits include flexible work arrangements, NFP Salary Packaging, a recognition and rewards platform, generous parental leave, diversity and inclusive leave, and career development opportunities.
Matching Summary
This role is responsible for providing support to the practitioners and families who access the Family Support and the Community Support Service.
Salary
$44.58 p/hr + Super + NFP Salary Packaging
Skills & Requirements
Must-have
First point of contact for families
Processing enquiries and referrals
Assist families access support services
Develop and initiate community activities
Improve quality of community services
Nice-to-have
Meaningful difference
Empowered to make everyday easier
Positive and inclusive team
Commitment to reconciliation
Key Requirements
Tertiary qualifications in human services or related field
Demonstrated ability to work in collaboration with the community
Experience in intake and assessment work
Demonstrated experience in working across community sector
Demonstrated ability to develop and implement plans