Assistente De Soporte De Hardware

ABC Fitness

Mexico City, Mexico
Not specified; not specified; benefits include dis...
Fully remote
Hardware installation and configuration
Remote support tools like teamviewer
Windows os expertise
ABC Fitness is seeking a Hardware Support Assistant to provide technical support for their fitness technology solutions, primarily through remote channels. The ideal candidate will possess strong technical skills in hardware and customer service, with a focus on ensuring a positive client experience

Job Summary

  • The role involves providing excellent technical support for hardware devices such as biometric readers and turnstiles primarily through chat and remote access.
  • Candidates must possess native or fluent Spanish skills and intermediate to superior Portuguese proficiency to serve the LATAM market effectively.
  • The company offers a fully remote work environment with benefits including global disconnect days, LinkedIn Learning access, and quarterly fitness reimbursements.

Matching Summary

Match Score: 85

ABC Fitness is seeking a Hardware Support Assistant to provide technical support for their fitness technology solutions, primarily through remote channels. The ideal candidate will possess strong technical skills in hardware and customer service, with a focus on ensuring a positive client experience.

Salary

Not specified; Not specified; Benefits include disconnect days, learning access, and telework cost assistance

Skills & Requirements

Must-have

  • Hardware installation and configuration
  • Remote support tools like TeamViewer
  • Windows OS expertise
  • Spanish native or fluent level
  • Portuguese intermediate or superior
  • 1 year technical support experience

Nice-to-have

  • Fitness sector knowledge
  • Corporate client support experience
  • English language skills
  • Proactive communication style
  • Empathetic customer service approach

Key Requirements

  • 1 year or more in technical support roles
  • Native or fluent Spanish speaker
  • Intermediate or superior Portuguese speaker
  • Experience with Windows and remote tools
  • Availability for occasional onsite visits

Work Rights

Preference for Brazilian residents in Mexico

Tailored Resume

Cover Letter