Event Experience Manager, Hotel Interactive

Emerald

Rye, NH, United States
Base: $60,000-65,000; bonus/equity: not specified;...
On-site
Event logistics management
Customer service experience
Cross-functional team collaboration
Emerald produces over 140 annual events and delivers content through integrated in-person and digital platforms

Job Summary

  • Emerald produces over 140 annual events and delivers content through integrated in-person and digital platforms.
  • The role involves independently managing logistics for multiple events, providing white-glove account management, and ensuring customer success.
  • Emerald offers a competitive benefits package including unlimited vacation, flexible work locations, 401(k) with match, and inclusive medical coverage.

Matching Summary

Emerald produces over 140 annual events and delivers content through integrated in-person and digital platforms.

Salary

Base: $60,000-65,000; Bonus/Equity: Not specified; Benefits: Competitive benefits including unlimited vacation, 401(k) match, medical/dental/vision coverage

Skills & Requirements

Must-have

  • Event logistics management
  • Customer service experience
  • Cross-functional team collaboration
  • CRM database management
  • Onsite event management
  • Project management skills
  • Travel approximately 15 times per year

Nice-to-have

  • Experience in live event production
  • Consultative customer relationship building
  • Proactive and solution-oriented attitude
  • Strong written and verbal communication
  • Ability to work under deadline pressure

Key Requirements

  • Customer service experience
  • Proficiency in Office, Excel, Outlook
  • Willingness to travel 15 times per year
  • Experience with Microsoft Access and Salesforce a plus

Work Rights

Not specified

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