Customer Care Manager (m/w/d)

Hellmann

Karlsdorf, , Germany
Local road sales management
Customer service leadership
Personnel and budget responsibility
At Hellmann we put our people at the heart of everything we do, because for us, relationship matters

Job Summary

  • At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.
  • As Customer Care Manager, you will be responsible for local road sales, customer service, personnel and budget management, and will report directly to branch management.
  • Hellmann offers benefits such as flexible working hours, mobile working, financial bonuses, company fitness programs, and extensive personal and professional development opportunities.

Matching Summary

At Hellmann we put our people at the heart of everything we do, because for us, relationship matters.

Skills & Requirements

Must-have

  • Local road sales management
  • Customer service leadership
  • Personnel and budget responsibility
  • Microsoft 365 proficiency
  • CRM system experience
  • Strategic business development
  • Fluent German and English

Nice-to-have

  • Team and communication skills
  • Negotiation skills
  • Structured and solution-oriented work
  • Forward-thinking culture
  • Flexible working hours
  • Mobile working options
  • Corporate social diversity values

Key Requirements

  • Completed commercial training in forwarding and logistics services or degree in business administration/logistics
  • Several years of experience in sales and/or customer service
  • Initial leadership experience
  • Fluent German and very good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter