Customer Accounts Representative

Intact Insurance

Toronto, ON, Canada
Base: $43,600 - $53,200 annually; bonus: up to dou...
Hybrid
One year of customer service experience
Experience in customer billing preferred
Effective oral and written communication skills
The role involves delivering exceptional service to Brokers and Clients regarding billing needs within a fast-paced hybrid call center environment

Job Summary

  • The role involves delivering exceptional service to Brokers and Clients regarding billing needs within a fast-paced hybrid call center environment.
  • Employees are offered flexible work arrangements, a hybrid model, and the possibility to purchase up to 5 extra days off per year.
  • The company provides a defined benefit pension plan offering guaranteed income for life along with an annual bonus target based on performance.

Matching Summary

The role involves delivering exceptional service to Brokers and Clients regarding billing needs within a fast-paced hybrid call center environment.

Salary

Base: $43,600 - $53,200 annually; Bonus: Up to double target (5% base); Benefits: Share plan, pension, wellness account

Skills & Requirements

Must-have

  • One year of customer service experience
  • Experience in customer billing preferred
  • Effective oral and written communication skills

Nice-to-have

  • Strong customer service attitude
  • Detail-oriented with ability to prioritize
  • Technology-savvy asset

Key Requirements

  • Eligible to work in Canada
  • No Canadian work experience required
  • Available to work 35 hours per week

Work Rights

Must be eligible to work in Canada

Tailored Resume

Cover Letter