Customer Service Representative

Adobe Animal Hospital

Philadelphia, PA, United States
Competitive pyy; performance bonuses available; no...
Minimum of 3 years customer service experience
Proficiency with microsoft office suite
Ability to lift 30lbs and stand for long periods
This role requires managing the front desk, answering client inquiries about services and expenses, and educating clients on discharge instructions

Job Summary

  • This role requires managing the front desk, answering client inquiries about services and expenses, and educating clients on discharge instructions.
  • Employees must be able to handle cash transactions, reconcile drawers to software reports, and accurately explain payment policies.
  • The company offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits.

Matching Summary

This role requires managing the front desk, answering client inquiries about services and expenses, and educating clients on discharge instructions.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Minimum of 3 years customer service experience
  • Proficiency with Microsoft Office Suite
  • Ability to lift 30lbs and stand for long periods
  • Tolerance for noise and animal odors
  • Cash handling and reconciliation skills
  • Basic computer skills and typing ability

Nice-to-have

  • Prior experience in animal related industry
  • Experience with veterinary-specific software
  • Ability to bond with clients and patients
  • Solution seeker mindset for variable situations
  • Willingness to cover other shifts flexibly

Key Requirements

  • High school diploma or equivalent
  • Minimum 3 years customer service experience
  • Strong working knowledge of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter