Customer Service Associate V

Texas A&M University

College Station, Texas, USA
Base: $19.27 hourly; bonus/equity: not specified; ...
Customer service orientation
Conflict resolution abilities
Account reconciliation
The Customer Services Associate V provides highly advanced administrative support, including public assistance, deposit accuracy, parking assignment coordination, and permit report review

Job Summary

  • The Customer Services Associate V provides highly advanced administrative support, including public assistance, deposit accuracy, parking assignment coordination, and permit report review.
  • Responsibilities include greeting customers, responding to inquiries about citations and permits, investigating transaction errors, maintaining databases, and issuing parking permits.
  • Texas A&M University offers benefits such as health, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan enrollment.

Matching Summary

The Customer Services Associate V provides highly advanced administrative support, including public assistance, deposit accuracy, parking assignment coordination, and permit report review.

Salary

Base: $19.27 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life and long-term disability insurance, paid holidays, sick leave, vacation, retirement plan

Skills & Requirements

Must-have

  • Customer service orientation
  • Conflict resolution abilities
  • Account reconciliation
  • Record keeping accuracy
  • Spreadsheet and word processing software

Nice-to-have

  • Adaptable in dynamic environment
  • Interpersonal communication skills
  • Cooperative work attitude
  • Process improvement suggestions

Key Requirements

  • 5 years of experience in business administration, clerical work, or coordination work
  • High School or GED
  • State of Texas class "C" vehicle driver license or ability to obtain within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter