Business Process Analyst: Customer Success

Rockwell

Mexico City, Mexico
Hybrid
Business process improvement
Salesforce crm experience
Sap crm and erp knowledge
Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.
  • As a Business Process Analyst, you will optimize and enhance business processes to deliver a seamless end-to-end customer experience.
  • The role involves reducing customer effort, enabling automation, and working with global teams to deliver results on tight timelines.

Matching Summary

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.

Skills & Requirements

Must-have

  • Business process improvement
  • Salesforce CRM experience
  • SAP CRM and ERP knowledge
  • Process modeling and diagramming
  • Automation tools proficiency
  • Cross-functional project leadership
  • Data-driven decision making

Nice-to-have

  • Lean Six Sigma methodologies
  • Collaborative whiteboarding
  • Global team collaboration
  • Strong communication skills
  • Knowledge of Rockwell Automation business

Key Requirements

  • Bachelor's Degree or equivalent
  • Minimum 5 years business-related experience
  • Lean Six Sigma certification or experience

Work Rights

Not specified

Tailored Resume

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