Director, Global Customer Solutions Strategy & Deployment

Johnson & Johnson

Raritan, New Jersey, United States of America
Base: $150,000.00 - $258,750.00; bonus/equity: eli...
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10+ years professional work experience
Portfolio and program management expertise
Executive governance and stage-gate rigor
** Johnson & Johnson is seeking a Director for Global Customer Solutions Strategy & Deployment, responsible for driving strategic initiatives and program management within the MedTech division. The ideal candidate will have extensive experience in portfolio management, executive-level communication, and organizational change, with a strong focus on improving customer experiences and operational efficiencies. **

Job Summary

  • This role involves running the PMO and portfolio for Global Customer Solutions while shaping executive governance to drive real impact.
  • The position requires leading long-range planning to translate executive intent into a clear, prioritized multi-year roadmap aligned across regions.
  • Employees are eligible for a consolidated retirement plan, savings plan, long-term incentive program, and extensive paid time off benefits.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Director for Global Customer Solutions Strategy & Deployment, responsible for driving strategic initiatives and program management within the MedTech division. The ideal candidate will have extensive experience in portfolio management, executive-level communication, and organizational change, with a strong focus on improving customer experiences and operational efficiencies. **

Salary

Base: $150,000.00 - $258,750.00; Bonus/Equity: Eligible for long-term incentive program; Benefits: Retirement plan, 401(k), vacation, sick time, parental leave

Skills & Requirements

Must-have

  • 10+ years professional work experience
  • Portfolio and program management expertise
  • Executive governance and stage-gate rigor
  • Organizational change management skills
  • Commercial and supply chain prioritization
  • Analytics dashboard development

Nice-to-have

  • Healthcare or life sciences background
  • Offshoring and cost reduction experience
  • Customer insights programs like NPS
  • Cross-cultural global team leadership
  • Power BI or Tableau proficiency
  • Inclusive leadership approach

Key Requirements

  • Minimum Bachelor's degree required; Advanced degree preferred
  • Minimum ten (10) years of relevant professional work experience
  • Proven people management experience
  • Fluency in English language
  • Willingness to travel up to 25%

Work Rights

Not specified

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