Not specified; competitive salary + attractive ben...
Bachelor's degree in it or computer science
Minimum 2 years relevant experience
Incident and problem management skills
This role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents
Job Summary
This role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents.
The position requires determining root causes, managing post-incident analysis, and driving change processes with minimal impact to client services.
Candidates will work in a vibrant UK-shift team environment offering competitive salary, benefits, and professional development opportunities within the FinTech domain.
Matching Summary
This role focuses on ensuring rapid service restoration and coordinating effectively with technology teams for Priority 1 and 2 incidents.
Salary
Not specified; Competitive salary and attractive benefits mentioned
Skills & Requirements
Must-have
Bachelor's Degree in IT or Computer Science
Minimum 2 years relevant experience
Incident and Problem Management skills
Root cause analysis expertise
ITIL Foundation certification preferred
Nice-to-have
ServiceNow platform experience
Collaborative team environment
Forward-thinking mindset
Strong communication abilities
Trend analysis capabilities
Key Requirements
Bachelor's Degree required
Minimum 2 years of relevant experience
Major in Computer Science strongly preferred
Willingness to accept additional experience in lieu of degree