Service Process & Documentation Specialist (m/f/d)

Carl Zeiss Pty Ltd

Oberkochen, Germany
Signavio process landscape ownership
Service process refinement
Salesforce crm and sap erp
Your mission is to turn service strategies into seamless operational reality, acting as the architect of our process landscape

Job Summary

  • Your mission is to turn service strategies into seamless operational reality, acting as the architect of our process landscape.
  • You will take full ownership of the service-related process landscape in Signavio, ensuring a professional, scalable, and logical structure.
  • You will develop and roll out global standards that align with our strategic initiatives while defining the necessary flexibility for local units.

Matching Summary

Your mission is to turn service strategies into seamless operational reality, acting as the architect of our process landscape.

Skills & Requirements

Must-have

  • Signavio process landscape ownership
  • Service process refinement
  • Salesforce CRM and SAP ERP
  • BPMN 2.0 proficiency
  • Global standards development
  • English fluency mandatory

Nice-to-have

  • Pragmatic practitioner mindset
  • Analytical architect approach
  • Knowledge management mindset
  • Didactic skills for training

Key Requirements

  • Experience with Signavio or similar enterprise tools
  • Prior experience with Salesforce CRM or SAP ERP is a strong plus

Work Rights

Not specified

Tailored Resume

Cover Letter