Customer Success Manager

Clayton Home Building Group

Maynardville, TN, United States
Build trusted business partnerships
Provide value-added services
Champion company initiatives
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty

Job Summary

  • Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty.
  • The role involves creating market and product strategy, executing sales growth, managing inventory, and overseeing training in technology, social media, and marketing to enhance customer experience.
  • Clayton offers a flexible benefits package, competitive 401K programs with company matching, paid parental leave, tuition reimbursement, and opportunities for team members to volunteer through the Clayton Impact program.

Matching Summary

Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty.

Skills & Requirements

Must-have

  • Build trusted business partnerships
  • Provide value-added services
  • Champion company initiatives
  • Create efficiencies in product and inventory
  • Elevate housing perceptions
  • Continuously prospect new avenues
  • Proactively face challenges

Nice-to-have

  • Passionate, positive, and eager to learn
  • Encouraging culture
  • Holistic wellness programs
  • Commitment to inclusion
  • Values-driven home builder

Key Requirements

  • Associate's degree preferred
  • 3+ years of work experience
  • Great communication skills
  • Highest level of personal integrity
  • Great attention to detail
  • Microsoft Office skills

Work Rights

Not specified

Tailored Resume

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