Alternant - Spécialiste Support En Solutions Informatiques (d/f/m)
Roche
Meylan, Isère, France
Bac+3 or higher in it or health data systems
Sql and database knowledge required
Strong english language proficiency
This role involves providing software support for middleware solutions deployed at client laboratories within the Regional Customer Support Center
Job Summary
This role involves providing software support for middleware solutions deployed at client laboratories within the Regional Customer Support Center.
The position includes creating and translating e-learning content using Articulate and Synthesia as well as writing technical guides.
Candidates will benefit from a supportive culture that values personal expression, open dialogue, and genuine connections while working on impactful healthcare projects.
Matching Summary
This role involves providing software support for middleware solutions deployed at client laboratories within the Regional Customer Support Center.
Skills & Requirements
Must-have
BAC+3 or higher in IT or Health Data Systems
SQL and database knowledge required
Strong English language proficiency
Experience with Google Suite tools
Nice-to-have
Pedagogical skills for client training
Proactive alert message handling
Interest in AI evolution in customer service
Articulate and Synthesia e-learning creation
Key Requirements
12-month internship starting September 2026
Location: Meylan, Isère, France
Minimum BAC+3 education level in IT or Health Data