Base: $23.00 - $24.00; bonus/equity: not specified...
Fully remote
Windows os troubleshooting
M365 application support
Incident management processes
The role involves providing first response, initial triage, and troubleshooting for support items across all global locations via phone, email, and ticket systems
Job Summary
The role involves providing first response, initial triage, and troubleshooting for support items across all global locations via phone, email, and ticket systems.
Candidates will be responsible for maintaining accurate tracking of IT equipment, escalating vendor issues, and ensuring compliance with global IT service management processes.
The position offers a competitive salary between $23.00 and $24.00 per hour along with opportunities to work in a continuously growing organization focused on diversity and inclusion.
Matching Summary
The role involves providing first response, initial triage, and troubleshooting for support items across all global locations via phone, email, and ticket systems.
Salary
Base: $23.00 - $24.00; Bonus/Equity: Not specified; Benefits: Health care, progressive workplace