Cooley is a global law firm that values diverse perspectives and fosters a collaborative, one-firm culture where creativity thrives
Job Summary
Cooley is a global law firm that values diverse perspectives and fosters a collaborative, one-firm culture where creativity thrives.
The Senior Office Technology Specialist will provide on-site and remote technical support, manage hardware and software deployments, and ensure customer service excellence within the Technology department.
Cooley offers a competitive compensation package including medical, dental, vision, life insurance, paid time off, parental leave, and fertility benefits.
Matching Summary
Cooley is a global law firm that values diverse perspectives and fosters a collaborative, one-firm culture where creativity thrives.
Salary
Base: $48.00 - $59.00 per hour ($99,840 - $122,720 annually); Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, life insurance, PTO, parental leave and fertility benefits
Skills & Requirements
Must-have
Windows operating systems expertise
Microsoft Office 365 proficiency
Technical troubleshooting and support
Use of ticketing system
Customer service excellence
Desktop and peripheral equipment setup
Hybrid work schedule
Nice-to-have
Knowledge of Windows Server 2022
Basic networking architecture knowledge
Experience in law firm environment
Ability to work independently
Strong communication skills
Team-player with collaborative spirit
Ability to handle confidential information
Key Requirements
4+ years relevant technical experience
Proficiency in Microsoft Office suite and iManage
Available to work overtime as required
Bachelor’s degree preferred
Experience with Windows 11 and higher
Prior law firm or professional services experience preferred