Claims Examiner Ii

AIG

Unknown, Unknown, Philippines
Not specified; not specified; comprehensive benefi...
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Verify coverage under terms and conditions
The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers

Job Summary

  • The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
  • Employees are expected to act with speed, composure, compassion, and knowledge to solve problems when clients turn to them in times of need.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.

Salary

Not specified; Not specified; Comprehensive benefits package including health, wellbeing, and financial security

Skills & Requirements

Must-have

  • Answer incoming calls from service providers
  • Adjudicate claims for fair repair charges
  • Verify coverage under terms and conditions
  • Evaluate program agreements and repair times matrix
  • Maintain knowledge of covered equipment programs

Nice-to-have

  • Experience in conflict resolution and de-escalation
  • Ability to adapt communication style as needed
  • Enthusiastic, reliable, and team player attitude
  • Strong organizational skills for moving between projects
  • Results oriented with ability to change focus quickly

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Basic Excel, Word, and Outlook skills
  • Understanding of Warranty or Insurance products recommended

Work Rights

Not specified

Tailored Resume

Cover Letter