Access Navigator - Ent Clinic - Full Time - Jeff Hwy

Ochsner Health

New Orleans, LA, US
Fully remote
Referral management via electronic work queues
Appointment scheduling and customer service
Proficient with windows-style applications
Ochsner Health is committed to serving, healing, leading, educating, and innovating through dedicated employees who make a difference every day

Job Summary

  • Ochsner Health is committed to serving, healing, leading, educating, and innovating through dedicated employees who make a difference every day.
  • This role involves managing high-end access navigation and referral management while providing exceptional customer service to patients and providers.
  • The employer is an Equal Opportunity Employer and maintains compliance with privacy, safety, and ethical standards.

Matching Summary

Ochsner Health is committed to serving, healing, leading, educating, and innovating through dedicated employees who make a difference every day.

Skills & Requirements

Must-have

  • Referral management via electronic work queues
  • Appointment scheduling and customer service
  • Proficient with Windows-style applications
  • Effective verbal and written communication
  • Strong interpersonal and time management skills
  • Ability to handle escalated situations
  • Collaborate with multiple departments

Nice-to-have

  • Organized record keeping systems
  • Knowledge of federal and state healthcare regulations
  • Experience with clinical department collaboration
  • Ability to work in a healthcare environment
  • Adaptability to changing job duties

Key Requirements

  • High School diploma or equivalent
  • Preferred Bachelor's degree
  • 2 years experience in appointment scheduling or customer service
  • Computer skills for data entry and information retrieval

Work Rights

Not specified

Tailored Resume

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