Customer Success Manager, Bilingual (french) - Emea

Keepersecurity

County Cork, Ireland
**
Bilingual french and english communication
Saas customer success experience
Negotiate contract renewals
** Keeper Security is seeking a bilingual (French) Customer Success Manager to join their team in County Cork, Ireland. The role involves managing client relationships, driving revenue growth, and providing technical support within the cybersecurity sector. **

Job Summary

  • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
  • Meet or exceed sales targets within SMB Cohort and work with clients to negotiate contract renewals, cross-sells and upsells.
  • Keeper offers benefits including onsite lunches, private healthcare, pension contribution, sick pay, and a Bike-to-Work Scheme.

Matching Summary

Match Score: 75

** Keeper Security is seeking a bilingual (French) Customer Success Manager to join their team in County Cork, Ireland. The role involves managing client relationships, driving revenue growth, and providing technical support within the cybersecurity sector. **

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • SaaS Customer Success experience
  • Negotiate contract renewals
  • Drive customer advocacy
  • Cybersecurity best practices

Nice-to-have

  • Proactive problem solving
  • Team player
  • Continuous learning
  • Customer relationship building

Key Requirements

  • 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
  • Fluent in French and English (verbal and written)
  • Experience working with and selling to Enterprise organisations
  • Working knowledge of Salesforce.com

Work Rights

Must permanently reside in Ireland

Tailored Resume

Cover Letter