IT SUPPORT SPECIALIST / ENGINEER

PROFESSI360 PTE. LTD.

Islandwide, Singapore
5 day onsite
Expertise in macos and intune
Windows 11 and bitlocker knowledge
Device provisioning and imaging experience
The IT Support Specialist/Engineer position at Profes360 Pte. Ltd. requires a candidate with extensive experience in providing technical support for both Windows and macOS environments. The role involves advanced troubleshooting, device management, and collaboration with internal IT teams to ensure high-quality service delivery

Job Summary

  • The role involves providing advanced technical support to enterprise customers across Windows and Mac environments.
  • Candidates will be responsible for managing device provisioning, configuration, and deployment using Microsoft Intune.
  • Outstanding performers in this role have the opportunity to grow into a leadership position managing a team.

Matching Summary

Match Score: 85

The IT Support Specialist/Engineer position at Profes360 Pte. Ltd. requires a candidate with extensive experience in providing technical support for both Windows and macOS environments. The role involves advanced troubleshooting, device management, and collaboration with internal IT teams to ensure high-quality service delivery.

Skills & Requirements

Must-have

  • Expertise in macOS and Intune
  • Windows 11 and BitLocker knowledge
  • Device provisioning and imaging experience
  • O365 application support skills
  • Hardware break-fix troubleshooting

Nice-to-have

  • Leadership potential for team management
  • Excellent customer service communication
  • Ability to work under pressure
  • Collaboration with internal IT teams

Key Requirements

  • Minimum 5 years of IT support experience
  • 1+ years of work experience with Microsoft Intune
  • 1+ years of work experience with Mac
  • 1+ years of work experience with Windows

Work Rights

Not specified

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