Contact Center Manager (quản Lý Tổng Đài Dịch Vụ Khách Hàng)

Prudential Assurance UK

Thành phố Hồ Chí Minh, Vietnam
Customer service mindset
Experience in call center
Strong communication skills
Prudential’s purpose is to be partners for every life and protectors for every future

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future.
  • This role is responsible for overseeing the daily operations and performance of the call center team.
  • Foster a collaborative and positive work environment that encourages initiative and ownership.

Matching Summary

Prudential’s purpose is to be partners for every life and protectors for every future.

Skills & Requirements

Must-have

  • Customer service mindset
  • Experience in Call Center
  • Strong communication skills

Nice-to-have

  • Coaching and development skills
  • Ability to analyze problems
  • Team leadership and collaboration

Key Requirements

  • Associate or university degree
  • Experience in Life Insurance
  • Proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter