Application Support Technical Lead/operations Manager

DXC Technology

Brindabella Business Park, ACT, Australia
Microsoft enterprise platforms expertise
Technical leadership and team management
Itil incident, problem, change management
Oversee day-to-day operational management, provide technical leadership to a team of application specialists, and ensure the reliability, security, and performance of critical applications and services for a key client

Job Summary

  • Oversee day-to-day operational management, provide technical leadership to a team of application specialists, and ensure the reliability, security, and performance of critical applications and services for a key client.
  • Lead day-to-day operations of Microsoft-based applications and platforms, act as the primary escalation point for complex technical incidents and outages, and oversee incident, problem and change management processes aligned with ITIL practices.
  • DXC is committed to building better futures for our customers, colleagues, environment, and communities, fostering a culture of inclusion, belonging and corporate citizenship.

Matching Summary

Oversee day-to-day operational management, provide technical leadership to a team of application specialists, and ensure the reliability, security, and performance of critical applications and services for a key client.

Skills & Requirements

Must-have

  • Microsoft enterprise platforms expertise
  • Technical leadership and team management
  • ITIL incident, problem, change management
  • Application reliability, security, performance
  • Stakeholder engagement and communication

Nice-to-have

  • Continuous improvement and automation
  • Societal initiatives and corporate citizenship
  • People first philosophy and career opportunities

Key Requirements

  • 10+ years in technical leadership or operations
  • Microsoft enterprise platforms experience
  • PowerShell scripting and automation knowledge
  • ITIL operational processes understanding
  • Minimum NV1 security clearance required

Work Rights

Minimum NV1 security clearance required

Tailored Resume

Cover Letter