Product Support Sales Representative

Hastings Deering (Australia) Ltd

Darwin, Australia
Build and maintain trusted customer relationships
Develop and execute account and territory plans
Own and manage sales funnel using crm
This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership

Job Summary

  • This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.
  • Key responsibilities include building and maintaining trusted relationships, developing account and territory plans, managing the sales funnel, conducting equipment inspections, and resolving customer issues.
  • Hastings Deering offers a rewarding career with diverse opportunities, a competitive remuneration package plus commission structure, a fully maintained support vehicle, and ongoing training & support.

Matching Summary

This role is pivotal in developing strong, trusted relationships with customers across a defined territory, delivering aftermarket solutions that support equipment performance and reduce total cost of ownership.

Skills & Requirements

Must-have

  • Build and maintain trusted customer relationships
  • Develop and execute Account and Territory Plans
  • Own and manage sales funnel using CRM
  • Resolve parts, warranty, or service issues
  • Monitor competitive activity and fleet movements
  • Promote Caterpillar service offerings

Nice-to-have

  • Customer-focused
  • Passionate
  • Culture of inspiration and innovation

Key Requirements

  • Minimum of five years' experience
  • Customer-facing role in heavy earthmoving industry
  • Proven experience managing diverse customer base
  • Strong territory management skills
  • Tertiary qualifications in Business, Commerce, Engineering, or equivalent
  • Proficiency in CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter