Operations Experience Managers

Home Depot

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1 year management of people experience
Retail operations background required
Flexible schedule including nights weekends
** Home Depot is seeking Operations Experience Managers to join their store leadership team, responsible for overseeing customer service and operational processes. The role includes managing the Order Fulfillment team, ensuring adherence to store standards, and fostering a safe working environment. **

Job Summary

  • The Operations Experience Manager leads the store leadership team in executing customer service standards and operational processes.
  • This role is responsible for directing order fulfillment workflows to ensure all orders are received, picked, and staged within Service Level Agreements.
  • The position requires strict adherence to safety procedures, including hazmat protocols and immediate correction of unsafe behaviors.

Matching Summary

Match Score: 75

** Home Depot is seeking Operations Experience Managers to join their store leadership team, responsible for overseeing customer service and operational processes. The role includes managing the Order Fulfillment team, ensuring adherence to store standards, and fostering a safe working environment. **

Skills & Requirements

Must-have

  • 1 year management of people experience
  • Retail operations background required
  • Flexible schedule including nights weekends
  • Physical exertion walking standing lifting
  • Safety SOP adherence enforcement

Nice-to-have

  • Big box retail leadership experience
  • Home improvement industry knowledge
  • Merchandising and operational experience
  • Talent acquisition and interview skills
  • Conflict resolution capabilities

Key Requirements

  • Must be 18 years of age or older
  • Legally permitted to work in the United States
  • 1 year relevant work experience including management
  • High school diploma or GED
  • Ability to work flexible schedule including overtime

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter