The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives
Job Summary
The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives.
Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
The role involves negotiating sale and purchase prices, managing inventory levels, expediting backorders, and determining cost-effective shipping methods.
Matching Summary
The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives.
Skills & Requirements
Must-have
customer order processing
negotiation skills
inventory management
customer relationship building
strong communication skills
multi-tasking and time management
computer proficiency
Nice-to-have
guidance to less experienced staff
handling challenging inquiries
attention to detail
organizational skills
problem resolution
Key Requirements
high school diploma or GED
3 to 5 years related experience
equivalent combination of education and experience