Pharmacy Guide

Devoted Com Inc

Remote, US
Base: $22-$25ph; bonus/equity: stock options + bon...
Fully remote
2+ years high-volume customer service experience
Exceptional verbal and written communication skills
Ability to navigate digital platforms and internal systems
Devoted Com Inc is seeking a Pharmacy Guide to join their remote team, focusing on assisting members in navigating their healthcare and medication needs. The role emphasizes member-centric communication, empathy, and problem-solving to enhance medication adherence and overall health outcomes

Job Summary

  • The role focuses on connecting members to programs that support medication adherence through active outreach and barrier identification.
  • Employees will utilize AI-assisted resources and internal tools to research member questions and provide clear, reliable healthcare information.
  • The company offers a comprehensive total rewards package including health benefits, stock options, and a $100 monthly stipend.

Matching Summary

Match Score: 85

Devoted Com Inc is seeking a Pharmacy Guide to join their remote team, focusing on assisting members in navigating their healthcare and medication needs. The role emphasizes member-centric communication, empathy, and problem-solving to enhance medication adherence and overall health outcomes.

Salary

Base: $22-$25/hour; Bonus/Equity: Stock options and bonus eligibility; Benefits: Health, dental, vision, PTO, 401K

Skills & Requirements

Must-have

  • 2+ years high-volume customer service experience
  • Exceptional verbal and written communication skills
  • Ability to navigate digital platforms and internal systems
  • Strong organizational and time management skills
  • Flexible schedule availability for business needs

Nice-to-have

  • Health insurance or Medicare Advantage experience
  • Pharmacy or clinical background preferred
  • High emotional intelligence and empathy
  • Experience in fast-paced startup environments
  • Bilingual English and Spanish fluency

Key Requirements

  • 2+ years in high-volume customer-serving role
  • 1+ year healthcare setting experience (preferred)
  • Fluency in English and Spanish for specific roles

Work Rights

Not specified

Tailored Resume

Cover Letter