Mgr, Branch Service Manager - Batu Pahat (city Area)

UOB Group

Batu Pahat, Malaysia
Operational efficiency oversight
Customer transaction processing
Regulatory compliance adherence
The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch

Job Summary

  • The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch.
  • This role ensures a seamless and positive experience for customers while adhering to bank policies and regulatory requirements.
  • UOB is committed to delivering exceptional service and fostering a high-performance culture.

Matching Summary

The Branch Service Manager is responsible for overseeing and optimizing the operational efficiency and service quality of a branch.

Skills & Requirements

Must-have

  • Operational efficiency oversight
  • Customer transaction processing
  • Regulatory compliance adherence

Nice-to-have

  • Customer-centric culture
  • Team collaboration
  • Problem-solving skills

Key Requirements

  • Bachelor's degree in Business Administration
  • Minimum of 5 years experience in banking
  • At least 2 years in a managerial role

Work Rights

Not specified

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