Ta Ops - Team Lead Chn

Equiniti

Organise, plan, control and monitor workflow
Monitor team performance and efficiency
Analyse trends in problem occurrence
Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards

Job Summary

  • Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards.
  • Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required.
  • Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK).

Matching Summary

Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards.

Skills & Requirements

Must-have

  • Organise, plan, control and monitor workflow
  • Monitor team performance and efficiency
  • Analyse trends in problem occurrence
  • Monitor compliance with policies and regulations
  • Support quality and information security policies

Nice-to-have

  • Adapt to changing business environment
  • Continuous skill enhancement
  • Collaborative approach
  • Commercial value building

Key Requirements

  • Prior Transfer Agent experience
  • Prior Securities Industry experience
  • Prior experience in leading a team
  • Willing and able to work extended hours

Work Rights

Not specified

Tailored Resume

Cover Letter