People & Communications Services Agent (english Speaker)

KONE Elevator (M) Sdn. Bhd.

Petaling Jaya, Malaysia
On-site
English fluency
Case management tool
Service level agreements (slas)
KONE Elevator (M) Sdn. Bhd. is seeking a People & Communications Services Agent fluent in English to provide HR service delivery support across the Australia, New Zealand, and Southeast Asia regions. The role involves managing HR processes, ensuring service quality, and maintaining compliance with guidelines

Job Summary

  • This role provides HR service delivery support to Australia, New Zealand, and Southeast Asia clusters, managing end-to-end HR processes.
  • You will be responsible for logging requests, meeting SLAs, performing quality checks, and maintaining employee information.
  • The role involves supporting various HR process areas including master data, recruitment, onboarding, talent management, and learning & development.

Matching Summary

Match Score: 85

KONE Elevator (M) Sdn. Bhd. is seeking a People & Communications Services Agent fluent in English to provide HR service delivery support across the Australia, New Zealand, and Southeast Asia regions. The role involves managing HR processes, ensuring service quality, and maintaining compliance with guidelines.

Skills & Requirements

Must-have

  • English fluency
  • Case management tool
  • Service Level Agreements (SLAs)
  • Quality checks
  • Employee file maintenance

Nice-to-have

  • Positive attitude
  • Empathy and service mindset
  • Team player
  • Tech-savvy

Key Requirements

  • Associate degree in HR or Business Administration
  • Excellent verbal and written communication skills
  • Proficiency in MS Office
  • Experience in HR administration activities

Work Rights

Not specified

Tailored Resume

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