Service Executive - Semarang

UOB United Overseas Bank Limited

Semarang, Indonesia
Provide information on bank services
Serve customer requests
Maintain good customer relationships
Provide information on bank services and products to customers

Job Summary

  • Provide information on bank services and products to customers.
  • Serve customer requests for bank products and services, including account opening/closing and information.
  • Develop, engage, execute, and strategise as a part of the UOB family, upholding company values.

Matching Summary

Provide information on bank services and products to customers.

Skills & Requirements

Must-have

  • Provide information on bank services
  • Serve customer requests
  • Maintain good customer relationships
  • Cross-sell bank products
  • Handle customer complaints
  • Update customer data
  • Daily and monthly reporting

Nice-to-have

  • Develop, Engage, Execute, Strategise
  • Be a Part of the UOB Family
  • Commitment to long-term success
  • Honorable, Enterprising, United, Committed values

Key Requirements

  • KYC, APU/PPT/PPPSPM & Sanctions compliance
  • Timely completion of APU/PPT/PPPSPM training
  • Adherence to SLA and quality standards
  • Cooperation with ACS for transaction monitoring

Work Rights

Not specified

Tailored Resume

Cover Letter