Global Customer Hubs Assistant Manager - O2c Arabia
Unilever Com Tr
Turkey
Order to cash process expertise
Performance management and governance
Digital transformation and automation
The Global Customer Hubs team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes
Job Summary
The Global Customer Hubs team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes.
This role is ideal for someone who is passionate about performance management, digital transformation, and simplifying operations through global hubs and standardised processes.
Unilever embraces diversity and encourages applicants from all walks of life, committing to equity, inclusion, and diversity to drive business results and create a better future.
Matching Summary
The Global Customer Hubs team partners closely with Customer Operations and Customer Development to deliver end to end execution across Order to Delivery and Bill to Cash processes.
Skills & Requirements
Must-have
Order to Cash process expertise
Performance management and governance
Digital transformation and automation
Cross-functional stakeholder alignment
KPI monitoring and analysis
Risk management and business continuity
Nice-to-have
Strong influencing skills
Solutions oriented mindset
Experience with GenAI applications
Continuous improvement culture
Global and regional collaboration
Customer experience focus
Key Requirements
Bachelor’s degree in related field
Minimum 3 years experience in Supply Chain or Customer Operations
Experience in performance management or transformation initiatives
Exposure to KPI management and productivity tracking