Solutions Engineer

TrendMicro

Paris, France
Onsite
Technical pre-sales customer support
Software/network troubleshooting
Multi-cloud environment experience
Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints

Job Summary

  • Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints.
  • The Solutions Engineer acts as the technical bridge between Sales Representatives and pre-sales customers to help close business by managing and delivering technical information.
  • Trend Micro embraces change, empowers people, encourages innovation, and values diversity and multicultural workforce as key to global success.

Matching Summary

Trend Micro is a global cybersecurity leader protecting organizations and individuals across clouds, networks, devices, and endpoints.

Skills & Requirements

Must-have

  • Technical pre-sales customer support
  • Software/network troubleshooting
  • Multi-cloud environment experience
  • Sales presentations and marketing
  • Proof of Concept delivery
  • Regional travel about 30-35%

Nice-to-have

  • Strong verbal and written communication
  • Customer service and account management
  • Quick learner with desire to learn
  • Ability to manage own time effectively
  • Collaboration on beta testing programs
  • Sharing best practices among team

Key Requirements

  • 3+ years Solutions Engineering or professional services experience
  • 3+ years experience with security software or systems
  • Experience with AWS, Azure, or GCP
  • 2+ years SOC or IR experience advantageous
  • Certified Ethical Hacker (CEH) certification
  • CompTIA Security+ certification
  • Certified Information System Security Professional (CISSP)
  • AWS certifications preferred

Work Rights

Not specified

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