Customer Service Representative With Portuguese

Ormco

**
Native portuguese language
Fluent english language
Order management in oracle
** Ormco is seeking a Customer Service Representative fluent in Portuguese and English to support dental professionals by managing customer inquiries and processing orders. The role emphasizes exceptional customer service, collaboration across departments, and a strong commitment to continuous improvement. **

Job Summary

  • The Customer Service Representative is responsible for providing exceptional customer service to our customers, acting as a primary point of contact for clients and commercial teams.
  • A significant part of the role involves order management, including receiving, monitoring, and processing customer orders in Oracle, and handling customer complaints with appropriate solutions.
  • The role requires collaboration with various departments such as Supply Chain, Warehouse, Logistics, Sales, and Finance to ensure timely and correct processing of all customer-related activities.

Matching Summary

Match Score: 75

** Ormco is seeking a Customer Service Representative fluent in Portuguese and English to support dental professionals by managing customer inquiries and processing orders. The role emphasizes exceptional customer service, collaboration across departments, and a strong commitment to continuous improvement. **

Skills & Requirements

Must-have

  • Native Portuguese language
  • Fluent English language
  • Order management in Oracle
  • Handle customer complaints
  • Customer centric approach

Nice-to-have

  • Independent and self-motivated
  • Goal-oriented working style
  • Curiosity and drive for improvement
  • Adaptable to new procedures

Key Requirements

  • Native level of Portuguese
  • Fluent or advanced English
  • Experience with Oracle, Salesforce & Excel
  • Ability to adapt and implement new procedures

Work Rights

Not specified

Tailored Resume

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