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The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional responsible for providing technical assistance and resolving computer and networking issues. Candidates are expected to have a background in computer science or a related field and must be prepared for on-call duties, including weekends and holidays.
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Job Summary
Provides accurate and timely solutions to end user computer and networking problems, performing restorative and maintenance actions remotely or at the end user’s location.
Participates in a group 24/7 on-call rotation, responding immediately to trouble calls outside of general work hours.
UAMS offers benefits including health, dental, vision, retirement matching, and educational discounts for eligible positions.
Matching Summary
Match Score: 75
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The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional responsible for providing technical assistance and resolving computer and networking issues. Candidates are expected to have a background in computer science or a related field and must be prepared for on-call duties, including weekends and holidays.
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Salary
Commensurate with education and experience
Skills & Requirements
Must-have
troubleshooting end user computer problems
remote and onsite support
24/7 on-call rotation
Nice-to-have
customer service experience
collaborative teamwork
Key Requirements
Bachelor's degree in Computer Science or related field OR Associate's degree in Computer Science or related field OR High School diploma plus 2 years experience
Must be on-call and respond immediately to trouble calls
Proof of legal authority to work in the United States