Personal Banking Associate

BMO

Edmonton, Canada
Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Exceptional customer service delivery
Financial solutions advice
Collaborative branch work
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless experience.
  • Contributes to meeting branch business results and customer experience goals, while following risk and compliance processes.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Financial solutions advice
  • Collaborative branch work
  • Handling banking transactions
  • Digital and self-serve options guidance
  • Needs-based customer conversations

Nice-to-have

  • Creative customer experience approaches
  • Passion for helping customers
  • Resourceful self-starter
  • Flexibility and creativity in problem-solving
  • Building rapport and connections

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of offers
  • Confident use of digital tools
  • Basic knowledge of sales solutions
  • Basic verbal and written communication skills
  • Basic organization skills
  • Basic collaboration and team skills

Work Rights

Not specified

Tailored Resume

Cover Letter