Customer Outreach Coordinator

Mercedes-Benz of Paramus

Paramus, New Jersey, US
$18 ph; commission based on appointments shown/sol...
Fully onsite
Handling inbound and outbound calls
Customer service satisfaction focus
Sales calls and internet leads
Mercedes-Benz of Paramus is seeking a Customer Outreach Coordinator to join their Sales Department, offering a competitive pay of $18 per hour plus commission. The role requires full-time commitment, including Saturdays, and emphasizes a strong customer service focus along with experience in a dealership or call center environment

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
  • Handle sales calls, Internet leads and database prospecting, and contact Internet Customers via email, phone, and text to schedule a Sales appointment.
  • We offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.

Matching Summary

Match Score: 85

Mercedes-Benz of Paramus is seeking a Customer Outreach Coordinator to join their Sales Department, offering a competitive pay of $18 per hour plus commission. The role requires full-time commitment, including Saturdays, and emphasizes a strong customer service focus along with experience in a dealership or call center environment.

Salary

$18 per hour; commission based on appointments shown/sold; Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Customer service satisfaction focus
  • Sales calls and internet leads
  • Email, phone, and text communication
  • Meeting monthly goals

Nice-to-have

  • Performance-minded individual
  • Nationally-recognized team culture
  • Professional, enthusiastic, and friendly attitude
  • Results-driven environment

Key Requirements

  • 2+ years dealership BDC or call center experience
  • Customer-facing telemarketing experience
  • Professional verbal/written communication
  • Computer literacy/typing skills
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

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