Base: $30.19 hourly; bonus/equity: not specified; ...
Guest services program management
Client engagement and communication
Hospitality focused workplace environment
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service
Job Summary
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
This role oversees daily operations of the Guest Services program, manages a secondary office location, and participates in regular regional meetings.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health including 401(k) with matching, paid parental leave, and medical, dental, and vision care.
Matching Summary
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
Salary
Base: $30.19 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) matching, paid parental leave, paid time off
Skills & Requirements
Must-have
Guest services program management
Client engagement and communication
Hospitality focused workplace environment
Google Suite proficiency
Supervisory or management experience
Work order management
Service delivery oversight
Nice-to-have
Vendor relationship management
Service level agreement management
Employee engagement initiatives
Event coordination
Collaborative teamwork
Training and coaching skills
Key Requirements
High school diploma or GED
Previous supervisory or management experience
Experience in hospitality or commercial real estate
Authorization to work in the United States without sponsorship
Work Rights
Authorized to work in the United States without sponsorship