Otisline Seasonal Customer Service Representative

Otis Elevator Co.

BLOOMFIELD, CT, USA
$42,000 a year; not specified; not specified py
**
Inbound call center agent
Salesforce service cloud
Ringcentral
** Otis Elevator Co. is seeking a Seasonal Customer Service Representative for their OTISLINE® call center in Bloomfield, CT. The role involves handling inbound service requests, providing excellent customer service, and requires a high school diploma, strong communication skills, and the ability to work flexible hours, including weekends and holidays. **

Job Summary

  • Otisline is a unique, quality-driven, customer-focused environment operating 24 hours a day, 365 days a year to deliver outstanding service to our customers.
  • Essential responsibilities include acting as a steady inbound call center agent, documenting and processing service requests, and ensuring the timely dispatching of service mechanics.
  • Otis is the world's leading elevator and escalator manufacturing, installation, and service company, moving 2.4 billion people every day and maintaining approximately 2.4 million customer units worldwide.

Matching Summary

Match Score: 75

** Otis Elevator Co. is seeking a Seasonal Customer Service Representative for their OTISLINE® call center in Bloomfield, CT. The role involves handling inbound service requests, providing excellent customer service, and requires a high school diploma, strong communication skills, and the ability to work flexible hours, including weekends and holidays. **

Salary

$42,000 a year; Not specified; Not specified

Skills & Requirements

Must-have

  • Inbound call center agent
  • Salesforce Service Cloud
  • RingCentral
  • Handle difficult customers
  • Quiet dedicated workspace
  • High speed internet

Nice-to-have

  • Commitment and teamwork
  • Continuous improvement activities
  • Industry experts
  • Quality-driven environment
  • Customer-focused environment

Key Requirements

  • High school diploma
  • Must be able to adhere to assigned work schedules
  • Ability to attain and maintain department performance metrics
  • Students only

Work Rights

Not specified

Tailored Resume

Cover Letter