PHINIA is seeking a Customer Service Representative in Singapore to manage sales order processing, customer claims, and marketing coordination. The role requires 5-8 years of relevant experience, proficiency in SAP, and strong communication skills in English and Chinese
Job Summary
The Customer Service Representative will manage end-to-end sales order processing, outbound deliveries, billing, and trade documentation for PHINIA aftermarket ASEAN.
Key responsibilities include maintaining customer master data, handling claims, preparing sales/forecast reports, and coordinating with AP HQ on marketing campaigns.
PHINIA offers compensation and benefits programs intended to attract, motivate, reward, and retain a talented, globally diverse workforce.
Matching Summary
Match Score: 85
PHINIA is seeking a Customer Service Representative in Singapore to manage sales order processing, customer claims, and marketing coordination. The role requires 5-8 years of relevant experience, proficiency in SAP, and strong communication skills in English and Chinese.
Skills & Requirements
Must-have
End-to-end sales order processing
Outbound deliveries and shipments
Billing and trade documentation
Customer master data maintenance
SAP and/or Salesforce experience
Fluent in English and Chinese
Nice-to-have
Automotive or aftermarket industry exposure
Marketing coordination experience
Additional Asian language proficiency
Key Requirements
5 - 8 years of relevant experience
Diploma or Degree in Business Administration, Supply Chain, or related field
Experience working in a multinational corporation (MNC)